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Making Skype® for Business Better — White Paper with Frost & Sullivan

skype for business

When it comes to business communications, there is no name quite as ubiquitous as Skype® for Business. Microsoft is a marked leader in the communications space, with 140 million licensed users on Skype for Business, with growth and adoption showing no sign of slowing down in the future. Frost & Sullivan estimates that as of 2016, Microsoft held a 50 percent …

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Video Conferencing Buyer’s Guide

telecommuting checklist

The demands of business, coupled with the capabilities of contemporary technology, have created a work environment where colleagues are frequently dispersed across various locations. Video conferencing is a crucial asset for every business, from the smallest startup to the biggest corporate giant. An effective video conferencing solution is key to corporate collaboration, but how can businesses guarantee that their video …

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IT Insight Series: Empowering the User

In our previous IT Insight Series whitepaper and eBook, we discussed how the role of IT is changing rapidly, especially when it comes to maintaining credibility while controlling the ever increasing presence of shadow IT. In this installment, we want to expand upon the importance of IT’s role, specifically during the implementation and adoption process of new programs and applications …

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IT Insight Series: When IT is Agile

The role of IT is undergoing a significant change. Today’s IT teams aren’t just tasked with connecting servers or scolding employees for writing their user names and passwords on Post-it® notes. Now, more than ever, IT teams are becoming agile problem solvers and key partners in the overall strategy for businesses. In this edition of our IT Insight Series, we’ll …

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IT Insights Series: Establishing IT Credibility Across an Organization

Shadow IT, characterized as systems or solutions adopted inside an organization without IT approval, is a trend that has been making waves in IT departments in recent years. It has grown out of  the need for teams and individuals to explore their own solutions to address unique line of business problems. Clearly, this poses a number of risks for the …

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White Paper: How to Capitalize on Your Collaboration Investments

It’s no secret that organizations are investing heavily in unified communications–from video, chat and voice software such as Microsoft®  Skype® for Business to teleconferencing suites. And it’s also clear that the pace of those investments isn’t slowing down. But with mobility, interoperability and the cloud changing the equation, how can companies maximize the value of their UC  investments? Phil Radford, a …

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PGi’s Latest White Paper is Your Definitive Guide to Modern Audio Conferencing

audio conferencing

Nothing is more important to collaboration than consistent, high-quality audio conferencing connections that you can always rely on. We have a saying around here at PGi: the spoken word is the foundation of collaboration. In spite of all of the advances in modern collaboration tools – features like white-boarding, screen sharing, video meetings and more – audio is still ultimately …

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White Paper: How to Create Windows for Powerful Business Connections with Customers

Economic pressures, technological advances, and market competition have transformed the way salespeople approach the business world- streamlining communication and opening doors to global commerce. We’ve come a long way from the days of door-to-door salesmen. But the right objectives with the wrong technology leave customers feeling like numbers. I explore how sales organizations can succeed in this new consumer-buyer era …

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