Recent Posts

Celebrating Successes with New GlobalMeet Award Wins

I am thrilled to share that PGi has been recognized with several industry awards for our unified communications platform and exceptional customer care.

To kick off the week, TMC awarded our new UCaaS offering, GlobalMeet, a 2019 Communications Solutions Products of the Year Award Winner.

One of TMC’s most coveted awards, the Communications Solutions Product of the Year Award honors exceptional products and services that facilitate voice, data and video communications that were brought to market or greatly improved upon in the last twelve months.

“This list encompasses the true leaders within their market segments. Honorees truly represent the best-of-the-best communications products and solutions available today,” said Rich Tehrani, CEO, TMC.

Subsequently, we were recognized by the 16th Annual International Business Awards® with a silver 2019 Customer Service Team of the Year Stevie® Award, as well as two bronze Stevie Awards in the categories of Collaboration/Social Networking Solution and Business-to-Business Products. As the world’s premier business awards, the International Business Awards received a record total of more than 4,000 nominations from organizations of all sizes and in virtually every industry for consideration in a wide range of categories.

By connecting teams with high quality, easy-to-use audio, video and web conferencing, GlobalMeet dramatically improves the user experience, making it easier for participants to join, share and interact in online meetings; unleash productivity; and drive business outcomes.

Customer care has always been and will always be a top priority for PGi. Being recognized with the 2019 Customer Service Stevie Award for our increased customer response time, efficiency and satisfaction is validation of our commitment to world-class customer care.

To be presented with one industry award is exciting, but to add three more is just phenomenal! Being recognized for our continued innovations with GlobalMeet and customer care speaks volumes to our commitment to ensuring we stay ahead of the market trends and continue to help people connect in new, innovative ways.

 

Recent Posts

Hold Music Takes the Sting Out of Waiting

hold music

Enterprises across the globe play hold music for callers in order to diminish the perception of long wait times. Hold music can also add a professional tone (see what we did there?) to your business communications. Although hold music offers many advantages, you need to be mindful of making appropriate choices for your callers. Why is this so important, and …

Read More »

#BeatBurnout by Incorporating the Right Tools Into Your Summer Workday

burnout

If you’re finding it hard to stay productive during the summer months, you’re not alone. Many office workers find it difficult to concentrate with the sunlight streaming in through the office windows and friends constantly posting vacation snaps to social media. The good news is that being productive at a modern company often means you don’t always have to be …

Read More »

Why You Should Switch to Video Interviews

video interview

If you’re looking for a new team member to join your company, it’s worth taking the time to speak to many different candidates. Interviewing applicants remotely using video conferencing technology allows you to open the field to top-notch candidates who may be qualified but live outside your immediate geographic area. This allows both your team and the new candidate an …

Read More »

Why UCaaS is a Game Changer for IT Departments

Why UCaaS is a Game Changer for IT Departments

Unified Communications (UC) has helped enterprises enhance communications, improve collaboration, and increase productivity. It is not all sunshine and flowers, though, as most IT departments responsible for UC will tell you. One of the primary issues surrounding UC is the cost, including the initial investment in equipment as well as the additional support staff, training, and ongoing system management. Another …

Read More »

Extend the Life of Your Webcast With Automated Transcriptions

Webcast Transcriptions

Does it feel like your webcasts aren’t reaching their maximum potential? Do you need a better way to engage your audience and make it easier for them to follow your presentation? The newest enhancements to GlobalMeet Webcast could be the answer. Increase Your Productivity At Work As part of the company’s larger initiative to help customers regain lost time and productivity, …

Read More »
Powered By OneLink