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Meetings Experts

The Changing Face of the Conference Call: How Toll Free is Costing You

ipad conference call

When we talk about the evolution of audio, web and video conferencing today, there are a lot of innovations we tend to focus on: sleek mobile apps, HD video streaming, cloud storage, etc. However, there is a very basic, fundamental change taking place in conferencing today as a result of several of these innovations that is often overlooked. With automatic …

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Five Tips for Managing Employees Remotely

Everyone who manages employees knows there is value in being on site. Hands-on direct participation by managers helps ensure the team is running at its best. When I first became a manager, I was concerned that I could do the job effectively since I am a remote worker. I was afraid my physical absence would impede the team’s progress, but …

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Stop these 7 non-verbal behaviors that are killing your career

non-verbal communication

Non-verbal behaviors—the involuntary physical and vocal nuances that accompany verbal communication—transmit subtle messages that influence how others interpret our words. Researchers estimate that nonverbal communication represents two-thirds of the total communication we engage in with others. In today’s open work spaces, half-walled cube farms and cramped meeting rooms, office employees are constantly engaged in non-verbal communications. How can we ensure …

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Find Work-Life Balance with our New eBook: The Yin and Yang of Telecommuting

telecommuting mom

Just in time to wrap up Telework Week, a topic many of us are discussing and want to learn more about: telecommuting. More than 100,000 people pledged to telecommute for at least part of this week, and last year, according to Mobile Work Exchange, 71% of the participating organizations and 75% of participating telecommuters saw an increase in productivity while …

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Work is Not a Place: PGi Founder, Chairman, CEO Boland Jones on Flexible Work and Collaboration

pgi ceo boland jones

Earlier this year, our friends at Plantronics hosted their Smarter Working Event in San Francisco, CA, and PGi was on hand to demo our integration between the Plantronics Voyager Legend™ UC headset and iMeet®. A highlight of the event was the Smarter Working panel, where influential analysts, bloggers and executives, including PGi CEO Boland T. Jones, discussed everything from the …

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When to break the rules while telecommuting

collaboration

Telecommuting isn’t just about working at home, it’s also about making different choices in the way you spend your time. A rapidly growing approach to the 9-to-5 office grind, telecommuting offers a spectrum of flexible work alternatives that allow employees to realize increased productivity while enjoying a better quality of life. The drawbacks of driving your car back and forth …

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Don’t Treat Your Job Applicants Like Livestock: Let iMeet Do Your Herding

In a still sluggish economy, recruiters have the luxury of receiving many applications for the same job posting. That’s the good and the bad news. Recently, one of my neighbors described her job interview with another company by saying she and all the applicants were brought in to the interview like a herd of cattle. By the way she described …

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Ten Nonverbal Cues for Virtual Recruiters (or, The Virtual Firm Handshake)

iMeet Virtual Interview

For job seekers, extensive preparation is spent on their verbal responses. They research the company, its industry and even its hiring managers while also prepping for some of the traditional, trickier interview questions. However, recruiters rely heavily on nonverbal cues as well, which studies have shown make up as much as 93% of our conveyed message. In a virtual interview …

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Work Gifs to Get You Through a Day of Back to Back Meetings

If you’re having a day of back-to-back meetings like me, you need a little pick-me-up to keep you alert and positive. Here are 10 of my favorite work gifs to share in your meetings or just make multitasking a little more enjoyable. When your boss walks by:               When you’re stuck on the work …

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In honor of Presidents’ Day: What I’ve learned about meetings from politics

Presidents’ Day is about more than mattress sales and a holiday from work; it’s a time to reflect on our country’s history. Today—the day traditionally observed as the birthday of George Washington, Father of our Country—we honor the lives and legacies of all our country’s presidents. Because we at PGi like to sometimes connect noble inspirations and daily achievements, we …

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What Not to Wear in a Video Conference Call

I am the queen of video conference calls. That’s right. I hid three pregnancies, the chicken pox, and a hideous rash — all while videoconferencing my way into the ranks of the Mother Nature Network. Here’s the lowdown on how to do it, and do it well. Never wear anything that gives the illusion that you’re naked This may seem …

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Three Ways Video Conferencing Reduces Costs for Recruiters

interview

In today’s world, searching for a job or a qualified applicant to fill that job is an almost entirely digital affair. Powerful networking sites like LinkedIn allow recruiters to quickly identify, filter and contact top talent. Social networking sites like Twitter and Facebook give job seekers unprecedented access to companies and their employees. And easy-to-use video conferencing solutions have shrunk …

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Mobile collaboration: the future at your fingertips

mobile collaboration

The new business market is pushing workers toward increasing mobility and availability, regardless of work location. IDC estimated that by the beginning of this year, “mobile workers” would comprise one-third of the world’s working population. According to the Unified Communications Interoperability Forum (UCIF), a non-profit alliance of technology vendors: “one important driver for the growth of unified communication is mobility …

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5 telecommuting challenges and how I solved them

Although I now work from home full-time, over the years I’ve telecommuted off and on. I like to reminisce about the good ol’ days, back in the 1990s, when I first started to work from home. Telecommuting was a lot different back then, but I thought of myself as a bit of a pioneer. Okay, I know calling myself a …

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Fun Presentation Ideas for Festive Holiday Meetings

For those of us working through the last weeks of 2012, it’s tough not to gaze jealously at the empty cubicles or Out of Office messages of vacationing colleagues. Instead of bah-humbugging through your next presentation, here are 10 presentation ideas to add a little cheer to your holiday meetings. 1.       Decorate the conference room with holly and evergreens. Start …

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Seven Signs that Your Meeting is Unnecessary

unnecessary meetings

As the Meetings Experts, we’re a little partial to our meetings around here at PGi, but we’re also realistic: we know that you find yourselves in meetings sometimes that are completely unnecessary. And no, not “unnecessary” meaning “you didn’t want to go.” Rather, there are times when meetings aren’t properly organized to be successful, and are unnecessary because they’re wasting …

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The Role of Telecommuting During Super Storm Sandy

telecommuter

Super Storm Sandy impacted thousands of knowledge workers along the Eastern coast. The widespread damage to and destruction of personal vehicles coupled with storm-paralyzed public transportation systems throughout seaboard cities left countless professionals stranded at home, isolated from their traditional professional environments. The storm also knocked out power to more than 8.1 million homes and businesses along the Eastern Seaboard, …

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Are Cloud Collar Workers the Future of Work?

Information workers are taking over business everywhere. With over 600 million people who specialize in knowledge, not production, the brain trust is spreading from traditional CIOs down to Millennials just entering the workplace. All thanks to cloud technology, from mobile apps to virtualized data centers. With the rise of the new Cloud Collar Worker, are we seeing a preview into …

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How to Maximize Sales Impact by Cutting Up to 65% of Wasted Selling Time

There are two pressure systems facing sales leaders today: Pressure from the C-Suite and pressure from customers to maximize their sales impact and drive revenue gains. When talking to CEOs every day, the top complaints I hear is that sales teams aren’t hitting their number and the cost per sale is too high. Inside our organization at PGi, we’ve reduced …

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3 Ways Your Kid is a Better Sales Rep Than You—Proven, Virtual Communication Strategies

Why? My 6 year old son asks me this question at least 10 times a day—and his endless curiosity has led me to believe that sales people win when they use the same elementary approach to closing deals. So take out your pencils and jot down some notes—here are 3 communication strategies for becoming a better sales rep: 1. The …

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