The use of handheld devices in the enterprise setting has increased in recent years. Smartphone use in the workplace is expected to grow as technology progresses. Enterprise employees are using their own smartphones and tablets as unified communication and collaboration tools at work to collaborate on the go.
Employers are using “bring your own device” (BYOD) policies in the office, encouraging staff to take their own phones and laptops to work. This practice can save enterprises thousands of dollars on equipment. Also, employees may feel more comfortable using technologies they are used to in a work setting. According to a study by the Pew Research Center, 77% of American adults own a smartphone.
Your enterprise can apply a BYOD policy that is helpful, empowering and safe if it considers certain factors.
Make sure your technology works with all smartphones
You might have noticed that most of your employees own iPhones. Or perhaps your staff prefers Androids’ capabilities. Not all smartphones are treated the same. The most recent data from Comscore found this breakdown of smartphone users by device:
- Apple: 42.9%
- Samsung: 28.4%
- LG: 9.9%
- Motorola: 5.3%
- HTC: 3.3%
Be sure to use technologies that work with different smartphones when using a BYOD policy in your enterprise. For this policy to work, business leaders must use apps that work on all types of devices and formats, from desktops to smartphones and tablets.
Have an IT department that understands all types of systems
When enterprises issue out a standard phone, laptop and tablet, IT employees are trained on the ins and outs of this hardware. However, when one employee uses her iPhone and another uses his Galaxy, this can create a problem. Businesses can combat this potential speed bump by ensuring the IT team is well-versed in different platforms. The most efficient way to do this is to have experts in different devices rather than expecting all IT staff members to learn every type of technology.
Keep all devices secure
When putting a BYOD policy into action, enterprises should prioritize security. When employers issue out standard work equipment, staff members typically know what they should and shouldn’t use this technology for. However, when the staff uses their own phones and laptops, this might create more of a grey area. Every enterprise might handle this matter in a different way. When beginning a BYOD policy, make sure you communicate these standards with your staff to keep your data secure.